PRICE, TIME AND MANNER OF DELIVERY OF PURCHASE THROUGH WEBSHOP SERVICE
Delivery is possible for domestic orders via TISAK.hr and for the international orders via DHL EXPRESS.
Shipping within Republic of Croatia is FREE OF CHARGE (via KIOSK or PAKETOMAT) while for the
home delivery it costs 3 euro. For the international order delivery price starts from 14,50 eur (European Union+ Norway+ Swiss) up;
depending on the zone. Prices depend on the country of origin.
After BOIMAR confirms an order and if the delivery is due on non-working days,
within 48 hours, the delivery period starts and the purchased products shall be delivered
to the Registered User within the following deadlines:
– up to 3 business days within the Republic of Croatia (delivery to the registered address)
– within 24-48 hours (delivery to the nearest TISAK kiosk or via PAKETOMAT)
– delivery within 24 h via DHL EXPRESS (for international orders)
In case of a foreseen delivery delay due to force majeure and/or fault which cannot be attributed to BOIMAR
or if for any reason the Registered User (Buyer) is not available at the contact number he provided upon
registration in order to be informed about this, BOIMAR is not responsible for the delay of delivery.
The delivery to the user will be made at the address for delivery provided upon User (Buyer) registration,
and if the Registered User (Buyer) is not found or does not receive the delivery at the address provided as the address
of delivery, a notice shall be left with the number that he can contact, or the delivery may be taken over by
a third party (an adult member of the household, person authorized by the Registered User)
on presentation of a document for personal identification.
The Registered User shall examine the parcel upon takeover, report any visible damage directly to the courier,
and refuse to accept a damaged parcel. By signing the delivery notification and receiving the invoice,
the Registered User confirms that he/she examined the product on takeover and that he/she does
not have any complaints regarding the condition of the transport packaging.
If the Registered User refuses to accept a parcel, because of established and visible damages on the
packaging used for transport,he is obliged to fill out a form provided by the courier service regarding damaged parcels,
and contact BOIMAR by electronic mail or telephone within 8 (eight) days and state whether he/she wants
a replacement or a refund. Upon receipt of a returning parcel and the corresponding form, BOIMAR undertakes to perform
a new delivery within the prescribed delivery period on request of the Registered User if a product concerned is available
on stock with BOIMAR, and if the said product needs to be ordered from the supplier, the specified
period shall be prolonged for the period needed for the supplier’s delivery without additional charges for the delivery
or BOIMAR shall make a refund, in line with the request of the Registered User.
If the Registered User fails to take over the product or refuses to take over the product without a justified reason
or refuses to fill out the forms, BOIMAR reserves the right to demand compensation of the expenses incurred.